Crew Alert Support
Need help with Crew Alert? We're here for you.
Contact Us Email: support@aerosolutionspro.com We typically respond within 24-48 hours.
Frequently Asked Questions
FAQ
How do I set up my reserve schedule?
Go to the Schedule tab → tap + Add → Add reserve schedule. Select days and assign your reserve type (Long Call, Short Call, or Airport Standby).
How do I start a countdown?
Go to the Trip tab, fill in your trip details and report time, then tap Start Countdown.
How do I cancel my subscription?
Subscriptions are managed through your Apple ID. Go to Settings → Apple ID → Subscriptions → Crew Alert to cancel or modify.
How do I import my schedule from my phone calendar?
Go to Schedule tab → + Add → Add line holder schedule → select your month and tap Read Calendar.
The app isn't showing my reserve days.
Make sure you've built your reserve schedule under Schedule → + Add → Add reserve schedule for the current month.
How do I report a bug or suggest a feature?
Email us at support@aerosolutionspro.com with details and we'll get back to you.
